Return Policy
Certainly! Here's a sample Return Policy content for GoTherapy:
---
**Return Policy**
At GoTherapy, we strive to provide exceptional mental wellness services to our clients. We understand that sometimes situations may arise where you need to make changes to your appointments or request refunds. We aim to make this process as smooth and transparent as possible. Please read our return policy carefully to understand your options.
**Appointment Changes:**
1. **Rescheduling:** If you need to reschedule your therapy session, we kindly ask for at least 24 hours notice prior to your scheduled appointment time. You can easily reschedule by contacting our office or your therapist directly. We will do our best to accommodate your request and find a new suitable appointment time.
2. **Cancellation:** In the event that you need to cancel your appointment, we require at least 24 hours notice. Cancellations made within 24 hours of the scheduled appointment may be subject to a cancellation fee.
**Refunds:**
1. **Unused Sessions:** If you have purchased a package of therapy sessions and have unused sessions remaining, you may request a refund for the remaining sessions. Refunds will be issued for the sessions not yet attended, minus any sessions already used at the regular session rate.
2. **Unsatisfactory Service:** We take pride in delivering high-quality therapy services. If you are unsatisfied with your session for any reason, please contact us within 7 days of the session date to discuss your concerns. We will work with you to address any issues and, if necessary, offer a partial or full refund based on the circumstances within 3-4 days.
**How to Request a Refund or Change:**
To request a refund, reschedule, or cancel an appointment, please contact our office by phone or email. Provide your name, appointment details, and reason for the request. Our team will review your request and respond to you promptly.
**Contact Information:**
If you have any questions or concerns about our return policy, please feel free to contact us:
GoTherapy
Phone: +91 7696302975
Email: Contactgotherapy@gmail.com
Policy Updates:
We reserve the right to update or modify our return policy at any time without prior notice. Any changes to the policy will be posted on our website and will be effective immediately upon posting.
Thank you for choosing GoTherapy for your mental wellness needs. We appreciate the opportunity to support you on your journey to better mental health.
Last Updated: 15-04-2024
---
Feel free to customize this content to fit the specific needs and policies of GoTherapy.
---
**Return Policy**
At GoTherapy, we strive to provide exceptional mental wellness services to our clients. We understand that sometimes situations may arise where you need to make changes to your appointments or request refunds. We aim to make this process as smooth and transparent as possible. Please read our return policy carefully to understand your options.
**Appointment Changes:**
1. **Rescheduling:** If you need to reschedule your therapy session, we kindly ask for at least 24 hours notice prior to your scheduled appointment time. You can easily reschedule by contacting our office or your therapist directly. We will do our best to accommodate your request and find a new suitable appointment time.
2. **Cancellation:** In the event that you need to cancel your appointment, we require at least 24 hours notice. Cancellations made within 24 hours of the scheduled appointment may be subject to a cancellation fee.
**Refunds:**
1. **Unused Sessions:** If you have purchased a package of therapy sessions and have unused sessions remaining, you may request a refund for the remaining sessions. Refunds will be issued for the sessions not yet attended, minus any sessions already used at the regular session rate.
2. **Unsatisfactory Service:** We take pride in delivering high-quality therapy services. If you are unsatisfied with your session for any reason, please contact us within 7 days of the session date to discuss your concerns. We will work with you to address any issues and, if necessary, offer a partial or full refund based on the circumstances within 3-4 days.
**How to Request a Refund or Change:**
To request a refund, reschedule, or cancel an appointment, please contact our office by phone or email. Provide your name, appointment details, and reason for the request. Our team will review your request and respond to you promptly.
**Contact Information:**
If you have any questions or concerns about our return policy, please feel free to contact us:
GoTherapy
Phone: +91 7696302975
Email: Contactgotherapy@gmail.com
Policy Updates:
We reserve the right to update or modify our return policy at any time without prior notice. Any changes to the policy will be posted on our website and will be effective immediately upon posting.
Thank you for choosing GoTherapy for your mental wellness needs. We appreciate the opportunity to support you on your journey to better mental health.
Last Updated: 15-04-2024
---
Feel free to customize this content to fit the specific needs and policies of GoTherapy.